Refund Policy – 7-Day Money-Back Guarantee

At vunotv, customer satisfaction is our top priority. We are confident in the quality of our service, which is why we offer a 7-day money-back guarantee on all eligible subscriptions.

1. Eligibility for Refund

You are eligible for a refund if:

• Your request is made within 7 days of the original purchase date.
• You experience technical issues that we are unable to resolve.
• The service does not work as described on our website.
• You are unable to access the service due to system-related problems from our side.

2. Non-Refundable Cases

Refunds will not be issued in the following situations:

• If the refund request is made after 7 days.
• If the issue is caused by the user’s internet connection, device, or network restrictions.
• If the user violates our Terms of Service.
• If the account has been suspended due to misuse or illegal activities.
• If the user simply changes their mind after using the service without technical problems.

3. How to Request a Refund

To request a refund, please contact our support team with the following details:

• Your order number
• Email address used for purchase
• Reason for the refund request

Our team will review your request and respond within 24–48 hours.

4. Refund Processing Time

Once your refund is approved:

• The refund will be processed within 3–7 business days.
• The amount will be returned to your original payment method.
• Processing times may vary depending on your bank or payment provider.

5. Contact Information

If you have any questions about our refund policy, feel free to contact us at any time. Our support team is available 24/7 to assist you.

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SphereIPTV offers a 7-day money-back guarantee. If you experience unresolved technical issues within 7 days of purchase, you may request a refund. Terms and conditions apply.